( Case study )

OffTrail Digital Liability Waiver

Paperless waivers signed before guests even arrive.

Business Systems
OffTrail Digital Liability Waiver hero
( Project Gallery )

A closer look

OffTrail Digital Liability Waiver screenshot 1
OffTrail Digital Liability Waiver screenshot 2
Client
OffTrail Hiking & Adventure
Services
Business Systems
( The challenge )

The problem we solved

Before each hiking trip, participants were required to complete liability waivers manually. Managing paper forms was time-consuming, difficult to organise and slowed down the check-in process, especially when handling larger groups.

( Our solution )

What we built

We developed a digital liability waiver system that allows participants to complete and sign their forms online before their adventure. The solution reduces paperwork, keeps records organised, improves the customer experience and helps the business manage participant documentation more efficiently.

( Impact )

Results that matter

95%
Waivers signed before arrival
-60%
Check-in time
0
Paper forms
( Benefits )

Key benefits

  • check_circleTouch signature capture on any device
  • check_circleGuardian consent for minors
  • check_circleAutomatic PDF copies emailed to guests
  • check_circleSearchable, timestamped records
  • check_circleCustom clauses per activity
  • check_circleLinks directly to a booking
( Ideal for )

Who it's built for

Adventure tourism companies, hiking groups, outdoor activity providers, sports clubs, gyms, equipment rental businesses, schools, training organisations and event organisers.

( Services delivered )

What we delivered

  • check_circleDigital Form Development
  • check_circleElectronic Signature Workflow
  • check_circleWebsite Integration
  • check_circleData Collection & Management
( Have a similar challenge? )

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